Refund policy

Eligibility

Returns made within [INSERT RETURN WINDOW, e.g. number of days] that meet the returns policy.

Method and timing

Refunds go to the original payment method within [INSERT REFUND PROCESSING TIME] of us receiving the item.

Partial refunds

May apply to items returned used or incomplete.

Cancellations

Contact us before dispatch; orders already dispatched follow the returns process.

Damaged products

Full refund or replacement when damage is reported and verified.